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Returns & Exchanges
At Official Car Mats, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn products within 30 days of delivery.
1
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
3
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.
4
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing